The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola
More from My Water Works →The Osceola Water Works Board works to provide the highest quality water and water services to all of our customers. In doing so, we produce quarterly update flyers that are sent out to the community as well as a more comprehensive overview of the annual activities from The Board and Water Works activities throughout the city. This Annual Newsletter is sent directly to our Water Works customers, but can also be seen and downloaded in digital format here. Please click on the link below to open and / or download a PDF of the Annual Newsletter. 2015 Annual Newsletter (English)
More from My Water Works →2015 has been a year of great change and transition for your Osceola Water Works. Much of it was spent making improvements to the business infrastructure as well as acquiring new equipment to benefit the entire Osceola community. Not all changes have been visible to the public, but all have saved money and substantially increased productivity. One major step taken by OWW is the acquisition of new equipment and the completion of staff training. With the purchase of a backhoe, skid loader, concrete saw, dump trailer, and dump truck, the Water Works team was able to do repairs and installations
More from My Water Works →The Osceola Water Works team is continually working to ensure your water is clean, clear, and fresh. West Lake has been a great resource for the city’s water, but being a surface water resource, it poses unique treatment challenges. Surface water, such as Osceola’s West Lake, contains natural bacteria and other microorganisms like algae. The levels of these contaminants can be affected by several factors including rainfall runoff, soil conditions, land cover, agriculture, and the local topography. This creates the need for a greater focus on the surface water sanitation process. Certain times of the year create a greater need
More from My Water Works →As a service to our community Osceola Water Works will be providing periodic updates on the activities taking place around Osceola. As we continue to work on improvements and infrastructure, we want to make sure all of our customers have access to the most up-to-date information possible. UPDATES: November 23, 2015 1. This week Water Works will be closed Thursday and Friday for the Thanksgiving Holiday. We would like to wish all of our customers a happy Thanksgiving. 2. Reminder for our customers: disconnects for non-payments will start Monday November 30th at 8:30 a.m. 3. The Water Board approved a
More from My Water Works →As a service to our community Osceola Water Works will be providing periodic updates on the activities taking place around Osceola. As we continue to work on improvements and infrastructure, we want to make sure all of our customers have access to the most up-to-date information possible. UPDATES: November 2, 2015 1. Our crews will be out hooking the last 3 customer services to the new water main installed on the 1300-1400 Block of South Ridge Road. This area used to be serviced by a private water service line. One of the properties was served by a private well. We
More from My Water Works →As a service to our community Osceola Water Works will be providing periodic updates on the activities taking place around Osceola. As we continue to work on improvements and infrastructure, we want to make sure all of our customers have access to the most up-to-date information possible. UPDATES: October 26, 2015 Water Bills are due tomorrow (10/27/15) by 8:30 a.m.. Shutoffs for delinquent accounts will begin directly at 8:30 a.m.. Customers not able to make their payments by 8:30a.m. need to call the water office (641-342-1435) to make payment arrangements. Due to the loss of a close friend and family
More from My Water Works →As a service to our community Osceola Water Works will be providing periodic updates on the activities taking place around Osceola. As we continue to work on improvements and infrastructure, we want to make sure all of our customers have access to the most up-to-date information possible. UPDATES: October 23, 2015 There is currently a large water main break at the intersection of South main Street and east Pearl Street. Main street is also known as State HWY 69. Traffic could possibly be reduced to a single lane. This is a high traffic area. The 100 block of East Pearl
More from My Water Works →There’s a pretty good chance you’ve used water today. It comes from the tap – clean, clear, fresh, and fantastic. Whether you used it for a shower, to make a pot of coffee or cook, or just to get a simple drink, did you stop to think of how that water got to you? From town to town and city to city, municipal water works manage the daily flow and treatment of community water. But not many people take the time to consider those behind the scenes, making sure the water gets to its final destination efficiently, economically, and with
More from My Water Works →An update from Osceola Water Works regarding taste & odor issues: A note from Brandon Patterson, Osceola Water Works Superintendent. As the Superintendent of Osceola Water Works, I take great pride in the fact that Osceola Water Works makes the delivery of safe quality water its number 1 priority. We follow all state regulated requirements and are happy to say we haven’t had any violations regarding our water system since 2012. I would like to commend Lezlie Ceran for her extensive research regarding water quality improvement. As pointed out on the Osceola Scoop water quality can be improved in the
More from My Water Works →