NOTICE: Watch for Water Works Annual Treatment Change

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Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts

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NOTICE: WATER RATE INCREASE

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NOTICE:  WATER RATE INCREASE At the February 2, 2017 Water Board Meeting, the board held a public hearing regarding a possible water rate increase.  The Water Board of Trustees approved a 5% water rate increase effective March 1, 2017. Effective March 1, 2017, the rates will be as follows. Residential                              Comm./Ind. Tier 1, First 50,000 gallons                                             $6.37                                        $6.68 Tier 2, Next 950,000 gallons                                          $4.54                                         $4.54 Tier 3, Next 2,000,000 gallons                                                                                          $4.19 Tier 4, Over 3,000,000 gallons                                                                                          $3.77 All accounts are billed for a minimum of 2,000 gallons of water. Bulk Water Rate is $8.25/thousand. If you have questions, please

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Water Works Board to Discuss Online Transaction Fees

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Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. It is our goal to make timely bill payment as easy as possible, whether that means customers mail in the payment, slip it in one of the two drop boxes in our parking lot, or stop in the office between the hours of 8:00am and 4:00pm. As the Osceola community continues to grow, the option to pay bills online has become an increasingly popular choice. Since Osceola Water Works first started using this service in July of 2013, the cost of each

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   January 13, 2017 Osceola Water Works is repairing a water main break in 1300 block of South Ridge Road.  Water service may be disconnected while these repairs are made.  Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   January 12, 2017 Osceola Water Works is repairing a water main break on South Ridge Road.  Water service may be disconnected while these repairs are made.  Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You can send

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   On Friday, September 30, 2016 Osceola Water Works will be replacing a valve.  Water service may be disconnected while these repairs are made.  Those affected with this repair include West Cass & South Fillmore.  Water will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by 5 p.m. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   On Tuesday, August 23rd, 2016 Osceola Water Works will be replacing a fire hydrant.  Water service may be disconnected while these repairs are made.  Several areas will be affected with this repair.  Water will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by 1:00 p.m.  If it happens to rain, we will reschedule this repair for Wednesday, August 24, 2016. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your

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Paying Your Utility Bill

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Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them.   For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us.  You can always stop into

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NOTICE: WATER MAIN BREAK

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NOTICE:  WATER MAIN BREAK   Osceola Water Works is currently repairing a water main break in the area of West Garfield and North Fillmore Streets.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 100 & 200 block of West Garfield and  500 & 600 block of North Fillmore. We apologize for the inconvenience and appreciate your cooperation while we make the repairs to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by

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REMINDER: June Water Shutoffs

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REMINDER: June Water Shutoffs   Water shutoffs due to non payment will be on Monday, June 27, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, June 24, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, June 25, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions

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