With the lower levels of water in West Lake, quality challenges have become more apparent and require a change in the disinfection process. To help mitigate bacteria and other issues at lower levels in West Lake, a free-chlorine disinfection process will begin.
Click through to learn what you can do about the changes in your water…
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Osceola Water Works is currently taking applications for the position of a full-time Utility Business Director position. Osceola Water Works offers a competitive compensation package with medical, dental and life insurance. Employees are covered with IPERS retirement benefits. Applications, job descriptions and a full listing of qualifications may be picked up at the Water Works office located at 208 West Jefferson Street or is available through the link below: Job Description- Utility Business Director Click here to go to a downloadable EMPLOYMENT APPLICATION Osceola Water Works is an Equal Opportunity Employer.
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(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few
More from My Water Works →NOTICE: DISCOLORED WATER We are currently experiencing a larger than normal algae growth in West Lake. Samples collected have detected elevated levels of algae. We are working directly with the Iowa Department of Natural Resources and made the decision to switch pulling water from the top intake of the lake to the lower intake. Changing intake levels has decreased the amount of algae, but we are seeing elevated levels of manganese. Manganese is a common, naturally-occuring mineral found in rocks, soil, ground water and surface water. Manganese may become noticeable in water and can have a yellow/brown color and
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Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts
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NOTICE: WATER RATE INCREASE At the February 2, 2017 Water Board Meeting, the board held a public hearing regarding a possible water rate increase. The Water Board of Trustees approved a 5% water rate increase effective March 1, 2017. Effective March 1, 2017, the rates will be as follows. Residential Comm./Ind. Tier 1, First 50,000 gallons $6.37 $6.68 Tier 2, Next 950,000 gallons $4.54 $4.54 Tier 3, Next 2,000,000 gallons $4.19 Tier 4, Over 3,000,000 gallons $3.77 All accounts are billed for a minimum of 2,000 gallons of water. Bulk Water Rate is $8.25/thousand. If you have questions, please
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Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. It is our goal to make timely bill payment as easy as possible, whether that means customers mail in the payment, slip it in one of the two drop boxes in our parking lot, or stop in the office between the hours of 8:00am and 4:00pm. As the Osceola community continues to grow, the option to pay bills online has become an increasingly popular choice. Since Osceola Water Works first started using this service in July of 2013, the cost of each
More from My Water Works →NOTICE: WATER OUTAGE January 13, 2017 Osceola Water Works is repairing a water main break in 1300 block of South Ridge Road. Water service may be disconnected while these repairs are made. Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You
More from My Water Works →NOTICE: WATER OUTAGE January 12, 2017 Osceola Water Works is repairing a water main break on South Ridge Road. Water service may be disconnected while these repairs are made. Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You can send
More from My Water Works →NOTICE: WATER OUTAGE On Friday, September 30, 2016 Osceola Water Works will be replacing a valve. Water service may be disconnected while these repairs are made. Those affected with this repair include West Cass & South Fillmore. Water will be disconnected at approximately 9:00 a.m. Our goal is to have the repairs completed and have your water service reactivated by 5 p.m. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free
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