Osceola Water Works Switching To New Billing Structure And Rates

On May 28, 2021   /   General Water Works News, Important Water Works Updates  
osceola water works

(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few

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Osceola Water Works Researching Plans for Improved Water Quality

On October 20, 2020   /   General Water Works News, Important Water Works Updates  
water color in osceola iowa

It seems to be an annual occurrence. As soon as the heat of late summer hits, surface water sources around the midwest become victims of algae blooms, causing treatment challenges for municipalities and water departments and giving citizens concern for their water quality. In Osceola’s West Lake, the algae blooms have been increasingly difficult in the past few years. That, along with ageing filtration system challenges, has the Osceola Water Works team working hard to keep treatments ahead of the issue. Finally, after some engineering research and guidance from the DNR, they believe the issue can be addressed with some

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NOTICE: DISCOLORED WATER CONCERNS

On August 10, 2020   /   General Water Works News, Important Water Works Updates  
osceola water works

NOTICE:  DISCOLORED WATER   We are currently experiencing a larger than normal algae growth in West Lake.  Samples collected have detected elevated levels of algae.  We are working directly with the Iowa Department of Natural Resources and made the decision to switch pulling water from the top intake of the lake to the lower intake. Changing intake levels has decreased the amount of algae, but we are seeing elevated levels of manganese.  Manganese is a common, naturally-occuring mineral found in rocks, soil, ground water and surface water. Manganese may become noticeable in water and can have a yellow/brown color and

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Commercial Building Reopening Tips from CDC and Osceola Water Works

On May 15, 2020   /   General Water Works News, Important Water Works Updates  
reopening my business checklist

As the state of Iowa looks at reopening businesses after an extended COVID-19 shutdown, there are a number of preparation steps to be taken to ensure the safety of employees and customers. One thing that may not be top of mind for many people is the condition of the building’s water system. Prolonged shutdown or reduced operation such as those experienced during this pandemic may impact the water quality in commercial businesses, including schools, daycares, and beauty salons, just to name a few. Along with potential microbial hazards, the stagnant water may have produced disinfectant by-products, metals leaching into the

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2019 – Consumer Confidence Report

On April 17, 2020   /   General Water Works News, Important Water Works Updates, Newsletters  

The 2019 Water Quality Report for Osceola Water Works has been released. This report contains important information regarding the water quality on the Osceola Water Works system.  To read the details of this year’s report, click the report image and you will be able to open and download or print a PDF of the report. If you have questions, please contact the Osceola Water Works offices through our website contact page or by calling: 641-342-1435.  

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Payment Convenience Fee to Take Effect December 27th

On December 18, 2019   /   General Water Works News, Important Water Works Updates  
osceola water works billing payment

In an effort to continue providing bill paying services through online card processing, as well as to offset service fees of over $7,500 annually to the utility customers, Osceola Water Works will be instating a convenience fee of 2.65% for each customer making their water utility payment with a debit or credit card. This fee will be applied to the billing program at the end of the day on December 27, 2019. Access to a new payment portal through the OsceolaWaterWorks.com web site will reflect the changes on the same date. Since its inception, fees for card processing were absorbed

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NOTICE OF HEARING AND LETTING: Downtown Water Tower Rehabilitation

On December 12, 2018   /   General Water Works News, Important Water Works Updates  
osceola water works

NOTICE OF HEARING AND LETTING Sealed bids will be received by the Osceola Water Works at 208 West Jefferson Street, Osceola, IA 50213, until 4:00 p.m. on Wednesday, January 2, 2019 for the following described public improvement: DOWNTOWN WATER TOWER REHABILITATION OSCEOLA WATER WORKS OSCEOLA, IOWA HDR PROJECT NO. 10125002 At the above time and place all bids received by the Water Works will be opened and publicly read with the results being reported to the Osceola Water Works Board of Trustees (Owner) at their meeting on Thursday, January 3, 2019 at 5:30 p.m. at which time the Owner may

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Online Payment Convenience Fee

On October 23, 2018   /   General Water Works News, Important Water Works Updates  
transaction fees

Effective December 1, 2018, Osceola Water Works will begin charging a $2.00 convenience fee for each customer making a utility payment utilizing the online payment site. Currently, the charge to Osceola Water Works for customer use of the online payment site is an item fee of $.25/transaction and a fee of .30% to .50% of the actual transaction amount depending on the card type and designation or approximately $7,700/year. Since the setup of the online payment site, all water utility customers have contributed to paying these fees. In order to keep the water rates as low as possible with continual

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