REMINDER: February Water Shutoffs

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REMINDER:  February Water Shutoffs   Water shutoffs due to non payment will be on Monday, February 29, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, February 26, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, February 27, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you

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Water Works To Hold Public Hearing For 2016 Rate Increase

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As a courtesy to the Osceola Water Works customers, the Water Works Board is hosting a public hearing based on a proposed water service rate increase in 2016. This hearing will be at the Osceola Water Works office, January 7th, 2016 starting at 5:30pm. The Board would like to discuss the factors that have led to the proposed rate increase, as well as the costs associated with management and servicing the water for the City. Osceola’s water taste and odor has been a large focus for the Water Board in 2015. While the Water Works team has worked to address

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November 23, 2015 – Osceola Water Works – Working Updates

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As a service to our community Osceola Water Works will be providing periodic updates on the activities taking place around Osceola. As we continue to work on improvements and infrastructure, we want to make sure all of our customers have access to the most up-to-date information possible. UPDATES: November 23, 2015 1.  This week Water Works will be closed Thursday and Friday for the Thanksgiving Holiday. We would like to wish all of our customers a happy Thanksgiving. 2.  Reminder for our customers: disconnects for non-payments will start Monday November 30th at 8:30 a.m. 3.  The Water Board approved a

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Osceola Water Taste & Seasonal Water Changes

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The Osceola Water Works has confirmed that West Lake, the resource used for Osceola’s drinking water recently turned over, causing our drinking water to have an unusual taste and odor. Lake turnover is the process of a lake’s water turning over from top to bottom. During the summer, the surface layer is the warmest. It is heated by the sun. The deepest layer is the coldest. The sun’s radiation does not reach this cold, dark layer. During the fall, the warm surface water begins to cool. As water cools, it becomes more dense, causing it to sink. This dense water forces the deep water

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SPECIAL NOTE: Osceola Water Taste and Odor – Updates

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An update from Osceola Water Works regarding taste & odor issues: A note from Brandon Patterson, Osceola Water Works Superintendent. As the Superintendent of Osceola Water Works, I take great pride in the fact that Osceola Water Works makes the delivery of safe quality water its number 1 priority. We follow all state regulated requirements and are happy to say we haven’t had any violations regarding our water system since 2012. I would like to commend Lezlie Ceran for her extensive research regarding water quality improvement. As pointed out on the Osceola Scoop water quality can be improved in the

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