Big Business Concessions for Community Water Conservation

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Since the October water conservation ordinance update from Osceola Water Works Board of Trustees, the efforts surrounding reducing water use have shown how a community can really come together in emergency situations. That also means Osceola’s largest water users, commercial and industrial customers.

Check out the latest feature for what these large water customers have done to help with the conservation efforts throughout their businesses…

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Encouraging Osceola to Think of Bottled Water as Conservation Measure

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While recent community water conservation measures have shown daily water use averages down and the dropping levels in West Lake slowing, the Osceola Water Works Board, City, and Clarke County EMA are encouraging water customers to consider implementing a bottled water routine for their daily water consumption needs.

To read more, click through to the latest update from Osceola Water Works…

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NOTICE: DISCOLORED WATER CONCERNS

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NOTICE:  DISCOLORED WATER   We are currently experiencing a larger than normal algae growth in West Lake.  Samples collected have detected elevated levels of algae.  We are working directly with the Iowa Department of Natural Resources and made the decision to switch pulling water from the top intake of the lake to the lower intake. Changing intake levels has decreased the amount of algae, but we are seeing elevated levels of manganese.  Manganese is a common, naturally-occuring mineral found in rocks, soil, ground water and surface water. Manganese may become noticeable in water and can have a yellow/brown color and

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NOTICE: WATER RATE INCREASE

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NOTICE:  WATER RATE INCREASE At the February 2, 2017 Water Board Meeting, the board held a public hearing regarding a possible water rate increase.  The Water Board of Trustees approved a 5% water rate increase effective March 1, 2017. Effective March 1, 2017, the rates will be as follows. Residential                              Comm./Ind. Tier 1, First 50,000 gallons                                             $6.37                                        $6.68 Tier 2, Next 950,000 gallons                                          $4.54                                         $4.54 Tier 3, Next 2,000,000 gallons                                                                                          $4.19 Tier 4, Over 3,000,000 gallons                                                                                          $3.77 All accounts are billed for a minimum of 2,000 gallons of water. Bulk Water Rate is $8.25/thousand. If you have questions, please

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   January 13, 2017 Osceola Water Works is repairing a water main break in 1300 block of South Ridge Road.  Water service may be disconnected while these repairs are made.  Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   January 12, 2017 Osceola Water Works is repairing a water main break on South Ridge Road.  Water service may be disconnected while these repairs are made.  Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You can send

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   On Friday, September 30, 2016 Osceola Water Works will be replacing a valve.  Water service may be disconnected while these repairs are made.  Those affected with this repair include West Cass & South Fillmore.  Water will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by 5 p.m. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   On Tuesday, August 23rd, 2016 Osceola Water Works will be replacing a fire hydrant.  Water service may be disconnected while these repairs are made.  Several areas will be affected with this repair.  Water will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by 1:00 p.m.  If it happens to rain, we will reschedule this repair for Wednesday, August 24, 2016. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your

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NOTICE: WATER MAIN BREAK

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NOTICE:  WATER MAIN BREAK   Osceola Water Works is currently repairing a water main break in the area of West Garfield and North Fillmore Streets.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 100 & 200 block of West Garfield and  500 & 600 block of North Fillmore. We apologize for the inconvenience and appreciate your cooperation while we make the repairs to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by

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REMINDER: June Water Shutoffs

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REMINDER: June Water Shutoffs   Water shutoffs due to non payment will be on Monday, June 27, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, June 24, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, June 25, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions

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