(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few
More from My Water Works →It seems to be an annual occurrence. As soon as the heat of late summer hits, surface water sources around the midwest become victims of algae blooms, causing treatment challenges for municipalities and water departments and giving citizens concern for their water quality. In Osceola’s West Lake, the algae blooms have been increasingly difficult in the past few years. That, along with ageing filtration system challenges, has the Osceola Water Works team working hard to keep treatments ahead of the issue. Finally, after some engineering research and guidance from the DNR, they believe the issue can be addressed with some
More from My Water Works →NOTICE: DISCOLORED WATER We are currently experiencing a larger than normal algae growth in West Lake. Samples collected have detected elevated levels of algae. We are working directly with the Iowa Department of Natural Resources and made the decision to switch pulling water from the top intake of the lake to the lower intake. Changing intake levels has decreased the amount of algae, but we are seeing elevated levels of manganese. Manganese is a common, naturally-occuring mineral found in rocks, soil, ground water and surface water. Manganese may become noticeable in water and can have a yellow/brown color and
More from My Water Works →As the state of Iowa looks at reopening businesses after an extended COVID-19 shutdown, there are a number of preparation steps to be taken to ensure the safety of employees and customers. One thing that may not be top of mind for many people is the condition of the building’s water system. Prolonged shutdown or reduced operation such as those experienced during this pandemic may impact the water quality in commercial businesses, including schools, daycares, and beauty salons, just to name a few. Along with potential microbial hazards, the stagnant water may have produced disinfectant by-products, metals leaching into the
More from My Water Works →The 2019 Water Quality Report for Osceola Water Works has been released. This report contains important information regarding the water quality on the Osceola Water Works system. To read the details of this year’s report, click the report image and you will be able to open and download or print a PDF of the report. If you have questions, please contact the Osceola Water Works offices through our website contact page or by calling: 641-342-1435.
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts
More from My Water Works →NOTICE: WATER RATE INCREASE At the February 2, 2017 Water Board Meeting, the board held a public hearing regarding a possible water rate increase. The Water Board of Trustees approved a 5% water rate increase effective March 1, 2017. Effective March 1, 2017, the rates will be as follows. Residential Comm./Ind. Tier 1, First 50,000 gallons $6.37 $6.68 Tier 2, Next 950,000 gallons $4.54 $4.54 Tier 3, Next 2,000,000 gallons $4.19 Tier 4, Over 3,000,000 gallons $3.77 All accounts are billed for a minimum of 2,000 gallons of water. Bulk Water Rate is $8.25/thousand. If you have questions, please
More from My Water Works →NOTICE: WATER OUTAGE January 13, 2017 Osceola Water Works is repairing a water main break in 1300 block of South Ridge Road. Water service may be disconnected while these repairs are made. Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You
More from My Water Works →NOTICE: WATER OUTAGE January 12, 2017 Osceola Water Works is repairing a water main break on South Ridge Road. Water service may be disconnected while these repairs are made. Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You can send
More from My Water Works →NOTICE: WATER OUTAGE On Friday, September 30, 2016 Osceola Water Works will be replacing a valve. Water service may be disconnected while these repairs are made. Those affected with this repair include West Cass & South Fillmore. Water will be disconnected at approximately 9:00 a.m. Our goal is to have the repairs completed and have your water service reactivated by 5 p.m. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free
More from My Water Works →