Over the weeks of April 3rd and April 10th, the Osceola Water Works team, with the help of Carbon Central, LLC. of Excelsior Springs, MO, started the updating of the filtering materials at the Osceola water plant. This update is included in a two-part strategy intended to reduce costs associated with maintaining Osceola’s water quality and safety, which have almost doubled over the past few years. When asked about the filtering process, Brandon Patterson, Osceola Water Works Superintendent explained that due to sharp increases in pricing as well as regional water shortages, finding strategies to maintain Osceola’s water quality and
More from My Water Works →With the recent updates to the paper billing (sample shown to the right) and at the request of our customers, the team at Osceola Water Works wanted to further define and clarify the sections of the customers’ utility bill sent out each month. Osceola Water Works has an agreement with the City of Osceola to bill for city sewer (SW), the city sewer surcharge (SS) as well as city garbage services (GB) to conveniently keep all local utility services on one, convenient monthly statement. With the new formatted billing, customers can easily see the itemization of each utility service on
More from My Water Works →For much of 2022, the State of Iowa has been at or hovering precariously close to severe drought levels. According to mid-October measurements, 57% of the state was experiencing moderate drought levels – an increase from 52% just weeks before. Moving into November, statewide averages improved, but with little increase in precipitation the Osceola Water Board moved to increase the city’s water conservation plan from Section 1: Water Watch to Section 2: Water Warning. According to Brandon Patterson, Osceola Water Superintendent, the Board decided to take this step based off of current water levels in West Lake and as a
More from My Water Works →(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few
More from My Water Works →It seems to be an annual occurrence. As soon as the heat of late summer hits, surface water sources around the midwest become victims of algae blooms, causing treatment challenges for municipalities and water departments and giving citizens concern for their water quality. In Osceola’s West Lake, the algae blooms have been increasingly difficult in the past few years. That, along with ageing filtration system challenges, has the Osceola Water Works team working hard to keep treatments ahead of the issue. Finally, after some engineering research and guidance from the DNR, they believe the issue can be addressed with some
More from My Water Works →NOTICE: DISCOLORED WATER We are currently experiencing a larger than normal algae growth in West Lake. Samples collected have detected elevated levels of algae. We are working directly with the Iowa Department of Natural Resources and made the decision to switch pulling water from the top intake of the lake to the lower intake. Changing intake levels has decreased the amount of algae, but we are seeing elevated levels of manganese. Manganese is a common, naturally-occuring mineral found in rocks, soil, ground water and surface water. Manganese may become noticeable in water and can have a yellow/brown color and
More from My Water Works →As the state of Iowa looks at reopening businesses after an extended COVID-19 shutdown, there are a number of preparation steps to be taken to ensure the safety of employees and customers. One thing that may not be top of mind for many people is the condition of the building’s water system. Prolonged shutdown or reduced operation such as those experienced during this pandemic may impact the water quality in commercial businesses, including schools, daycares, and beauty salons, just to name a few. Along with potential microbial hazards, the stagnant water may have produced disinfectant by-products, metals leaching into the
More from My Water Works →The 2019 Water Quality Report for Osceola Water Works has been released. This report contains important information regarding the water quality on the Osceola Water Works system. To read the details of this year’s report, click the report image and you will be able to open and download or print a PDF of the report. If you have questions, please contact the Osceola Water Works offices through our website contact page or by calling: 641-342-1435.
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts
More from My Water Works →NOTICE: WATER RATE INCREASE At the February 2, 2017 Water Board Meeting, the board held a public hearing regarding a possible water rate increase. The Water Board of Trustees approved a 5% water rate increase effective March 1, 2017. Effective March 1, 2017, the rates will be as follows. Residential Comm./Ind. Tier 1, First 50,000 gallons $6.37 $6.68 Tier 2, Next 950,000 gallons $4.54 $4.54 Tier 3, Next 2,000,000 gallons $4.19 Tier 4, Over 3,000,000 gallons $3.77 All accounts are billed for a minimum of 2,000 gallons of water. Bulk Water Rate is $8.25/thousand. If you have questions, please
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