2019 – Consumer Confidence Report

The 2019 Water Quality Report for Osceola Water Works has been released. This report contains important information regarding the water quality on the Osceola Water Works system.  To read the details of this year’s report, click the report image and you will be able to open and download or print a PDF of the report. If you have questions, please contact the Osceola Water Works offices through our website contact page or by calling: 641-342-1435.  

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Payment Convenience Fee to Take Effect December 27th

osceola water works billing payment

In an effort to continue providing bill paying services through online card processing, as well as to offset service fees of over $7,500 annually to the utility customers, Osceola Water Works will be instating a convenience fee of 2.65% for each customer making their water utility payment with a debit or credit card. This fee will be applied to the billing program at the end of the day on December 27, 2019. Access to a new payment portal through the OsceolaWaterWorks.com web site will reflect the changes on the same date. Since its inception, fees for card processing were absorbed

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NOTICE OF HEARING AND LETTING: Downtown Water Tower Rehabilitation

osceola water works

NOTICE OF HEARING AND LETTING Sealed bids will be received by the Osceola Water Works at 208 West Jefferson Street, Osceola, IA 50213, until 4:00 p.m. on Wednesday, January 2, 2019 for the following described public improvement: DOWNTOWN WATER TOWER REHABILITATION OSCEOLA WATER WORKS OSCEOLA, IOWA HDR PROJECT NO. 10125002 At the above time and place all bids received by the Water Works will be opened and publicly read with the results being reported to the Osceola Water Works Board of Trustees (Owner) at their meeting on Thursday, January 3, 2019 at 5:30 p.m. at which time the Owner may

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NOTICE: Watch for Water Works Annual Treatment Change

water treatment, fire hydrant

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts

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Familiar Drought Conditions Emphasize Need for New Reservoir

drought conditions in southern iowa

With a dry Spring and little to no measurable rain in June and July, Brandon Patterson, Osceola Water Works Superintendent is looking at West Lake water levels with an impatient eye. While recent rains have helped green up a few lawns, water main breaks from the dry, cracking ground continue, not to mention the damage already done to crops and grazing land around Osceola and Clarke County has made an impact. We’ve seen dry seasons like this in the past, and like in 2012, the last serious drought Clarke County had in recent years, this looks like the start of

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Late Algae Bloom Hits Osceola Water Works

late algae bloom, algae bloom treatment, osceola water works

West Lake, which supplies water to the city of Osceola, is experiencing late season algae issues, requiring increased treatment and causing a change in the treatment needs of the city’s drinking water. Osceola Water Works crews detected a large algae bloom in West Lake on November 7, prompting a necessary late treatment of West Lake. An algae bloom of this size and scope is exceptionally unusual for this time of year, with mid-September being the standard last algae treatment needed. Some customers may have noticed a change in the taste of the water, but the Osceola Water Works department acted

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NOTICE: Water Works Annual Treatment Change

fire hydrant maintenance, fire hydrant flushing

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in

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Meet Your Osceola Water Works Board!

osceola water works board members, osceola water works clean water taste and odor

The Osceola Water Works Board works hard to provide the community safe, good-tasting water at a reasonable price. Here is a quick snapshot of your five Osceola Water Works Board Members!   My name is Laura Castro, my family and I have been part of the Osceola community since January 2001. During my free time I like to spend time with my family, work out and I watch comedy series on Netflix. Currently I work as an Administrative Assistant at Clarke County Public Health. My responsibilities range from overseeing our Vaccines For Children Immunization, our Care For Yourself Program that provides breast

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Paying Your Utility Bill

osceola utility bill, osceola water works

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them.   For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us.  You can always stop into

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Tap Water vs. Bottled Water: The Facts

annual change to free chlorine

Over the past twenty years, the consumption of bottled water has become so common, the sales are second only to bottled soda and eclipse both milk and alcohol. But is there really a benefit to drinking bottled water over tap water? Let’s compare the facts and find the real story. The safety of municipal water in the 1800s was suspect and not regulated, and bottled water was definitely a safer gamble. The start of water chlorination in the early 20th century and the Safe Drinking Water Act of 1974 changed that, and the popularity dropped off. With the invention of

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