NOTICE: Water Works Annual Treatment Change

On September 21, 2016   /   General Water Works News, Important Water Works Updates  
fire hydrant maintenance, fire hydrant flushing

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in

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Meet Your Osceola Water Works Board!

On July 19, 2016   /   General Water Works News  
osceola water works board members, osceola water works clean water taste and odor

The Osceola Water Works Board works hard to provide the community safe, good-tasting water at a reasonable price. Here is a quick snapshot of your five Osceola Water Works Board Members!   My name is Laura Castro, my family and I have been part of the Osceola community since January 2001. During my free time I like to spend time with my family, work out and I watch comedy series on Netflix. Currently I work as an Administrative Assistant at Clarke County Public Health. My responsibilities range from overseeing our Vaccines For Children Immunization, our Care For Yourself Program that provides breast

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Paying Your Utility Bill

On June 29, 2016   /   General Water Works News  
osceola utility bill, osceola water works

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them.   For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us.  You can always stop into

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Tap Water vs. Bottled Water: The Facts

On May 25, 2016   /   General Water Works News  
annual change to free chlorine

Over the past twenty years, the consumption of bottled water has become so common, the sales are second only to bottled soda and eclipse both milk and alcohol. But is there really a benefit to drinking bottled water over tap water? Let’s compare the facts and find the real story. The safety of municipal water in the 1800s was suspect and not regulated, and bottled water was definitely a safer gamble. The start of water chlorination in the early 20th century and the Safe Drinking Water Act of 1974 changed that, and the popularity dropped off. With the invention of

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Washing Your Car Causes Dirty Water

On May 12, 2016   /   General Water Works News  
washing your car

Washing your car in your driveway on a warm spring or summer day is a rite of passage and a task many drivers look forward to all year. But most people aren’t aware of the damage they’re doing by washing their vehicles in their own paved driveways. Did you know that washing the grime off your car can actually damage Iowa water quality and aquatic life? You’re not only cleaning off dirt, bugs and dust.  The water that runs down your driveway and into the storm drains also contains heavy metal from rust, brake linings, motor oil, gasoline, residue from

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Explaining Your Utility Bill

On May 5, 2016   /   General Water Works News  
osceola utility bill

The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola

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NEWSLETTER – ANNUAL 2015 – ENG

On February 10, 2016   /   Newsletters  
osceola water works newsletter

The Osceola Water Works Board works to provide the highest quality water and water services to all of our customers. In doing so, we produce quarterly update flyers that are sent out to the community as well as a more comprehensive overview of the annual activities from The Board and Water Works activities throughout the city. This Annual Newsletter is sent directly to our Water Works customers, but can also be seen and downloaded in digital format here. Please click on the link below to open and / or download a PDF of the Annual Newsletter. 2015 Annual Newsletter (English)

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A Year of Change and Growth – Osceola Water Works Updates 2015

On December 22, 2015   /   General Water Works News  

2015 has been a year of great change and transition for your Osceola Water Works. Much of it was spent making improvements to the business infrastructure as well as acquiring new equipment to benefit the entire Osceola community. Not all changes have been visible to the public, but all have saved money and substantially increased productivity. One major step taken by OWW is the acquisition of new equipment and the completion of staff training. With the purchase of a backhoe, skid loader, concrete saw, dump trailer, and dump truck, the Water Works team was able to do repairs and installations

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Challenges of Treating Surface Water

On December 14, 2015   /   General Water Works News  
west lake, osceola iowa water works, algae bloom, surface water treatment

The Osceola Water Works team is continually working to ensure your water is clean, clear, and fresh. West Lake has been a great resource for the city’s water, but being a surface water resource, it poses unique treatment challenges. Surface water, such as Osceola’s West Lake, contains natural bacteria and other microorganisms like algae. The levels of these contaminants can be affected by several factors including rainfall runoff, soil conditions, land cover, agriculture, and the local topography. This creates the need for a greater focus on the surface water sanitation process. Certain times of the year create a greater need

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November 23, 2015 – Osceola Water Works – Working Updates

On November 23, 2015   /   General Water Works News, Important Water Works Updates  
osceola water works activities water board

As a service to our community Osceola Water Works will be providing periodic updates on the activities taking place around Osceola. As we continue to work on improvements and infrastructure, we want to make sure all of our customers have access to the most up-to-date information possible. UPDATES: November 23, 2015 1.  This week Water Works will be closed Thursday and Friday for the Thanksgiving Holiday. We would like to wish all of our customers a happy Thanksgiving. 2.  Reminder for our customers: disconnects for non-payments will start Monday November 30th at 8:30 a.m. 3.  The Water Board approved a

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