Breaking Down Your Osceola Utility Bill

osceola iowa utility bill

After recent conversations with some of our customers, we realize there is still some confusion on the breakout of the utility bill administered by Osceola Water Works. While the bill customers receive includes fees for Water, Sewage, and Garbage, rates and management for the water portion is the sole responsibility of the Osceola Water Works. Any other utility rates and/or service management fees are controlled through the City of Osceola.

To help, we’ve provided a more detailed breakout with additional information on your Osceola utility bill. That can be found through the link below.

Again, if you have questions, we encourage you to reach out to the Osceola Water Works team through our Web site osceolawaterworks.com, or by calling 641-342-1435.

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A Positive Conservation Outlook, as Data Shows Lake Levels Holding Steady

osceola iowa west lake levels

Osceola Water Works and City Officials are sharing a positive outlook at trending lake levels in Osceola’s West Lake. With seasonal usage down and steady conservation commitment from the community and local businesses, engineering data, physical water level measurements in West Lake and more show levels stabilizing.

Click through to the latest to read more…

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Community-Wide Water Conservation Efforts Show Commitment

water conservation success in osceola iowa

Since the water conservation ordinance was increased in October to Section 3 – Water Emergency, the Osceola Water Works team has been working with customers from their largest water users to residential customers to help conserve. In just two months, the results have been quite impressive.

Click through to their latest update to see how the community has come together to help conserve water…

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Current Drought Conditions Can Cause Increase in Water Infrastructure Disruptions

osceola water main breaks

Osceola Water Works has been aware of the recent rise in water main breaks throughout the city. With temps fluctuating and ground shifting from freezing and thawing, breaks seem to be more pervasive than in the past, but that isn’t actually the case.

The most recent update from Osceola Water Works discusses the conditions that lead to infrastructure disruptions and gives a little history on Osceola’s updates and how to help report.

Click through to read more…

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Encouraging Osceola to Think of Bottled Water as Conservation Measure

encouraging bottles water to conserve in Osceola iowa

While recent community water conservation measures have shown daily water use averages down and the dropping levels in West Lake slowing, the Osceola Water Works Board, City, and Clarke County EMA are encouraging water customers to consider implementing a bottled water routine for their daily water consumption needs.

To read more, click through to the latest update from Osceola Water Works…

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Important Update RE: Lower Intake Project at West Lake: 11/19/23

On 11/18/2023 and 11/19/2023 divers were onsite at West Lake.  By the end of the day on the 19th, the reconfigured intake extension was successfully installed and water works crews tested pulling water from that lower intake. Due to low lake levels, Water Works staff will begin transitioning over to pulling water from the lower intake in the next few weeks.  Osceola Water Works will continue to provide updates before this change occurs. With the extra capacity added from raising the intake, the seasonal decrease in usage as well as the success with conservation measures, Osceola Water Works estimates the

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Important Update Regarding Lower Intake Project at West Lake: 11/15/23

water intake updated for osceola's west lake

Below is a schedule of activities pertaining to raising the lower intake: Nov 4 – 5 Dive team was onsite to install components to raise the lower intake 4 feet.  A large rock located in the intake area created challenges for the divers to effectively raise the intake.  It was determined that a portion of the rock would need to be removed. Nov 11 Dive team was onsite to cut a decent sized chunk of the rock out of the way.  They now feel they have enough clearance to raise the intake. Nov 18 – 19 Four dive team members

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State of Osceola’s Water – Town Hall Follow-up

Osceola Water Works - State of Osceola's Water Town Hall Meeting

We’d like to thank everyone who participated in the State of Osceola’s Water Town Hall meeting last week. There were a lot of great discussions and actions items developed or reinforced from the event. Overall we think it was a success and appreciate everyone’s time. 

In our most recent post, we’ve put together a summary of the meeting and the top action items taken from the conversations. We’ve also included the full, 2-hour video of the meeting for anyone who has missed it or would like to watch it again.

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Special Event – Town Hall Discussion – State of Osceola’s Water

special Town Hall Meeting about Osceola's drought and water emergency

the Osceola Water Works Team is bringing city officials and those who know the most current conditions of Osceola’s water supply together to have an open “Town Hall Discussion” on the state of Osceola’s water. The special event information – Location, time, topic details, etc. – is in the recent post at Osceolawaterworks.com.

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Urgent Update on Water Levels in Osceola’s West Lake Reservoir (Video)

osceola west lake drought video

The Osceola Water Works team continues to provide updates to the community about drought conditions and to guide customers in efforts to help conserve water. In this post, we provide additional information in the form of video to help illustrate the severity of our ongoing drought situation.

We ask that all Osceola Water Works customers, including residential, commercial, and industrial do their part to help the community and conserve water. For more information on the Water Conservation Ordinance, Section 3 – Water Emergency, please click through to the Osceola Water Works website.

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