NOTICE: WATER RATE INCREASE At the February 2, 2017 Water Board Meeting, the board held a public hearing regarding a possible water rate increase. The Water Board of Trustees approved a 5% water rate increase effective March 1, 2017. Effective March 1, 2017, the rates will be as follows. Residential Comm./Ind. Tier 1, First 50,000 gallons $6.37 $6.68 Tier 2, Next 950,000 gallons $4.54 $4.54 Tier 3, Next 2,000,000 gallons $4.19 Tier 4, Over 3,000,000 gallons $3.77 All accounts are billed for a minimum of 2,000 gallons of water. Bulk Water Rate is $8.25/thousand. If you have questions, please
More from My Water Works →NOTICE: WATER OUTAGE January 13, 2017 Osceola Water Works is repairing a water main break in 1300 block of South Ridge Road. Water service may be disconnected while these repairs are made. Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You
More from My Water Works →NOTICE: WATER OUTAGE January 12, 2017 Osceola Water Works is repairing a water main break on South Ridge Road. Water service may be disconnected while these repairs are made. Our goal is to have the repairs completed and have your water service reactivated as soon as possible. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You can send
More from My Water Works →West Lake, which supplies water to the city of Osceola, is experiencing late season algae issues, requiring increased treatment and causing a change in the treatment needs of the city’s drinking water. Osceola Water Works crews detected a large algae bloom in West Lake on November 7, prompting a necessary late treatment of West Lake. An algae bloom of this size and scope is exceptionally unusual for this time of year, with mid-September being the standard last algae treatment needed. Some customers may have noticed a change in the taste of the water, but the Osceola Water Works department acted
More from My Water Works →NOTICE: WATER OUTAGE On Friday, September 30, 2016 Osceola Water Works will be replacing a valve. Water service may be disconnected while these repairs are made. Those affected with this repair include West Cass & South Fillmore. Water will be disconnected at approximately 9:00 a.m. Our goal is to have the repairs completed and have your water service reactivated by 5 p.m. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in
More from My Water Works →NOTICE: WATER OUTAGE On Tuesday, August 23rd, 2016 Osceola Water Works will be replacing a fire hydrant. Water service may be disconnected while these repairs are made. Several areas will be affected with this repair. Water will be disconnected at approximately 9:00 a.m. Our goal is to have the repairs completed and have your water service reactivated by 1:00 p.m. If it happens to rain, we will reschedule this repair for Wednesday, August 24, 2016. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your
More from My Water Works →NOTICE: WATER MAIN BREAK Osceola Water Works is currently repairing a water main break in the area of West Garfield and North Fillmore Streets. Your water service may be disconnected while these repairs are made. Those affected with this repair include the 100 & 200 block of West Garfield and 500 & 600 block of North Fillmore. We apologize for the inconvenience and appreciate your cooperation while we make the repairs to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by
More from My Water Works →REMINDER: June Water Shutoffs Water shutoffs due to non payment will be on Monday, June 27, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, June 24, 2016 by 4:00 p.m. Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, June 25, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions
More from My Water Works →REMINDER: UTILITY BILLS ARE DUE ON THE 15TH Osceola Water Works wants to remind you, your utility bills are due on June 15th. For your convenience, we wish to list the different payment options available to you. Online at OSCEOLAWATERWORKS.COM with NO fees (Please allow 2-3 days for processing) Automatic withdrawal on the 15th of the month Mail, drop box, or in person at 208 West Jefferson Street *Bills may be emailed upon written request If questions regarding water, please call Osceola Water Works at 641-342-1435 If questions regarding sewer or garbage, please call City Hall at 641-342-2377 Thank you,
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