Osceola Water Works Customer Notification Regarding EPA Lead Service Line Inventory

On November 12, 2024   /   General Water Works News  

Osceola Water Works is focused on providing safe drinking water and protecting the health of every household in our community.  In the coming days, some residents of the City of Osceola will receive a notification regarding their existing water pipe (called a service line) that connects the home, building or other structure to the water main.  This notification is being issued to property owners and tenants to comply with the Safe Drinking Water Act requirements.  As part of the requirements of the 1986 Congressional Safe Drinking Water Act – Lead Ban, the Federal Government banned the installation of new lead

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NOTICE: Osceola Water Works Board Meeting Date Change

On November 7, 2024   /   General Water Works News, Important Water Works Updates  

The Osceola Water Works Board of Trustees meeting that is held the first Thursday of every month has been moved from November 7th to November 14th. The meeting will still begin at 5:30 pm. If you have questions or would like more information on the Osceola Water Works Board of Trustees, please contact Osceola Water Works, at 208 W Jefferson St, Osceola, IA 50213, phone: (641) 342-1435, email: osceolawater2@windstream.net.

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New Faces at Osceola Water Works

On October 1, 2024   /   General Water Works News, Newsletters  

The office staff at Osceola Water Works continues to grow and build on an already strong foundation of quality and customer service. Two new Utility Office Associates were added to the team earlier this year, bringing considerable knowledge and experience with them. In March of this year, OWW welcomed Ana Landeros Vasquez to their staff. Born in California, Ana moved with her family to Osceola nearly fifteen years ago and she and her husband still call the city home. After graduating from Clarke Schools, Ana continued her education at SWCC, earning her Business Administration and Associate of Arts degrees, as

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NOTICE: Water Works Annual Treatment Change

On September 21, 2016   /   General Water Works News, Important Water Works Updates  
fire hydrant maintenance, fire hydrant flushing

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in

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Meet Your Osceola Water Works Board!

On July 19, 2016   /   General Water Works News  
osceola water works board members, osceola water works clean water taste and odor

The Osceola Water Works Board works hard to provide the community safe, good-tasting water at a reasonable price. Here is a quick snapshot of your five Osceola Water Works Board Members!   My name is Laura Castro, my family and I have been part of the Osceola community since January 2001. During my free time I like to spend time with my family, work out and I watch comedy series on Netflix. Currently I work as an Administrative Assistant at Clarke County Public Health. My responsibilities range from overseeing our Vaccines For Children Immunization, our Care For Yourself Program that provides breast

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Paying Your Utility Bill

On June 29, 2016   /   General Water Works News  
osceola utility bill, osceola water works

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them.   For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us.  You can always stop into

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Tap Water vs. Bottled Water: The Facts

On May 25, 2016   /   General Water Works News  
annual change to free chlorine

Over the past twenty years, the consumption of bottled water has become so common, the sales are second only to bottled soda and eclipse both milk and alcohol. But is there really a benefit to drinking bottled water over tap water? Let’s compare the facts and find the real story. The safety of municipal water in the 1800s was suspect and not regulated, and bottled water was definitely a safer gamble. The start of water chlorination in the early 20th century and the Safe Drinking Water Act of 1974 changed that, and the popularity dropped off. With the invention of

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Washing Your Car Causes Dirty Water

On May 12, 2016   /   General Water Works News  
washing your car

Washing your car in your driveway on a warm spring or summer day is a rite of passage and a task many drivers look forward to all year. But most people aren’t aware of the damage they’re doing by washing their vehicles in their own paved driveways. Did you know that washing the grime off your car can actually damage Iowa water quality and aquatic life? You’re not only cleaning off dirt, bugs and dust.  The water that runs down your driveway and into the storm drains also contains heavy metal from rust, brake linings, motor oil, gasoline, residue from

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Explaining Your Utility Bill

On May 5, 2016   /   General Water Works News  
osceola utility bill

The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola

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Osceola Water Works Addresses Customer Concerns Regarding Flint Michigan Lead Issues

On April 18, 2016   /   General Water Works News  
osceola water works board members, osceola water works clean water taste and odor

Recent news stories about the dangerous water in Flint, Michigan may have raised some questions for customers of Osceola Water Works. How does lead get into drinking water? What are the health effects of lead in drinking water? How safe is MY drinking water? We would like to provide some answers and ease any concerns. What happened in Flint, Michigan? The city of Flint used to get its water from Detroit, which draws its water directly from the Great Lakes. In an effort to save money, Flint opted to draw their water from the Flint River. While lead isn’t necessarily

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