Your Osceola Water Works (OWW) team works hard to ensure the water you use every day is clean and safe. Water treatment processes play a key role in making sure the water from our taps is safe, for drinking, cooking, cleaning and personal hygiene as well as supporting healthy communities and preventing the spread of illness. High levels of nitrates in drinking water can cause serious health problems, especially for pregnant women and infants under six months. During our most recent testing period, January 7, 2026, nitrate levels from West Lake measured 0.35 mg/L. For comparison, the U.S. Environmental Protection
More from My Water Works →Osceola Water Works has confirmed that West Lake, the source of Osceola’s drinking water, recently experienced a natural process known as lake turnover. This seasonal event can temporarily affect the taste and odor of drinking water, even though the water remains safe to consume. Lake turnover is the process of a lake’s water mixing from top to bottom. It happens naturally, most often in the fall and spring, when air temperatures fluctuate. During summer, lake water forms a top layer that is warm and heated by the sun and a bottom layer that is colder, darker, and denser. As temperatures
More from My Water Works →During the month of October, Osceola Water Works will make a temporary change in disinfectant to Free Chlorine that will take place starting October 2, 2025 and continue through November 5, 2025. This practice is endorsed by health authorities like the EPA and is not considered a public health risk. Converting to Free Chlorine is a preventative, periodic maintenance practiced by many water utilities to ensure continued quality and integrity of the public water system. While Chloramines are effective, it is necessary to convert to Free Chlorine, which is a stronger disinfectant used to proactively kill bacteria that can become
More from My Water Works →If you’ve driven down West Garfield or North Fillmore lately, you may have noticed Osceola Water Works making some big changes underground. The project, which began earlier this summer, focused on replacing the old cast iron water mains in the 200 block of West Garfield and the 600 block of North Fillmore with brand-new PVC pipe. This upgrade is a big step forward in improving the service reliability of Osceola’s water system. Looking at the project numbers, crews installed roughly 768 feet of new 6-inch water main, added two fire hydrants, six gate valves, and replaced ten service connections going
More from My Water Works →Osceola Water Works is focused on providing safe drinking water and protecting the health of every household in our community. In the coming days, some residents of the City of Osceola will receive a notification regarding their existing water pipe (called a service line) that connects the home, building or other structure to the water main. This notification is being issued to property owners and tenants to comply with the Safe Drinking Water Act requirements. As part of the requirements of the 1986 Congressional Safe Drinking Water Act – Lead Ban, the Federal Government banned the installation of new lead
More from My Water Works →Starting on Monday, October 7, 2024 and continuing thru November 7, 2024, Osceola Water Works will make a temporary change in the disinfectant used in water treatment. Osceola’s annual switch from chloramines to free chlorine is a common practice in water treatment and OWW goes through the process every fall. Free chlorine is a stronger disinfectant than chloramine, but it cannot be used year-round because it creates byproducts that are regulated by the Environmental Protection Agency. The use of ammonia with chlorine – chloramines – reduces or eliminates these byproducts and helps Osceola Water Works continue to provide clean and safe
More from My Water Works →With the lower levels of water in West Lake, quality challenges have become more apparent and require a change in the disinfection process. To help mitigate bacteria and other issues at lower levels in West Lake, a free-chlorine disinfection process will begin.
Click through to learn what you can do about the changes in your water…
More from My Water Works →(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few
More from My Water Works →It seems to be an annual occurrence. As soon as the heat of late summer hits, surface water sources around the midwest become victims of algae blooms, causing treatment challenges for municipalities and water departments and giving citizens concern for their water quality. In Osceola’s West Lake, the algae blooms have been increasingly difficult in the past few years. That, along with ageing filtration system challenges, has the Osceola Water Works team working hard to keep treatments ahead of the issue. Finally, after some engineering research and guidance from the DNR, they believe the issue can be addressed with some
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts
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