Urgent Update on Water Levels in Osceola’s West Lake Reservoir (Video)

On October 13, 2023   /   General Water Works News, Important Water Works Updates, Newsletters  
osceola west lake drought video

The Osceola Water Works team continues to provide updates to the community about drought conditions and to guide customers in efforts to help conserve water. In this post, we provide additional information in the form of video to help illustrate the severity of our ongoing drought situation.

We ask that all Osceola Water Works customers, including residential, commercial, and industrial do their part to help the community and conserve water. For more information on the Water Conservation Ordinance, Section 3 – Water Emergency, please click through to the Osceola Water Works website.

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Drought Conditions Force Osceola Water Board To Increase Water Restrictions

On October 6, 2023   /   General Water Works News, Important Water Works Updates  
drought conditions in osceola, iowa continue to worssen

The Osceola Water Works Board of Trustees has been closely monitoring water levels at West Lake – Osceola, Iowa’s only water source. With much of the state in drought conditions and output from the lake already exceeding safe withdrawal limits, the board hoped to see some relief in the form of rain, but with no precipitation across the area in recent weeks and none in the immediate forecast, the board acted Thursday night to implement Section 3 of the Water Conservation Ordinance, prohibiting use of municipal water services outside restricted parameters and emergency situations. According to HDR Engineering, the safe

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New Water Works Board Member and Staff Added to Represent Diverse Community

On August 23, 2023   /   General Water Works News, Important Water Works Updates  
new water works employees osceola iowa

The Osceola Water Works Board recently had a vacancy with the resignation of board member, Kevin Rivera. Rivera’s absence revealed a loss in representation for the Osceola Water Works customer base. With the Hispanic population increasing throughout the area – 2020 U.S. Census records show Osceola with a 25.9% Hispanic population, 6.8% more than the National segment – the Water Board’s decision to make sure proper representation was maintained made the search for Rivera’s replacement take a little longer than initially expected. Sandra Ramos, the newest addition to the Water Works Board, was appointed on August 15th and will participate

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Water Works Board Passes Section 2 Water Conservation Ordinance

On August 4, 2023   /   General Water Works News, Important Water Works Updates  
osceola drought conditions august 3 2023

In the Thursday, August 3rd water board meeting, the Osceola Water Works board passed resolution 2023-20 authorizing the implementation of Section 2 of the Water Conservation Ordinance. Due to an exceedingly dry Spring and continued dryer than normal Summer, the water levels at West Lake have seen little to no improvement over drought conditions from 2022. Even with recent rains, the lake levels remain more than 4 feet below drought stage. “We’ve really wanted to avoid this,” said Brandon Patterson, Water Works Superintendent. “But with the entire state under drought conditions, and our lake levels diminishing, we need to be

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Osceola Water Works Launches EPA-Driven Research for Lead Water Lines

On August 1, 2023   /   General Water Works News, Important Water Works Updates  

For decades, the water lines and infrastructure to residential and commercial properties were made of lead and galvanized metals. With a recent announcement from the Environmental Protection Agency (EPA), requiring detailed documentation and subsequent reduction of lead and galvanized lines across the nation, the Osceola Water Works Board decided to proactively contract with V&K Engineering to begin the process of gathering data and creating a plan for the replacement of lead and galvanized lines throughout the Osceola water supply. While new construction has required the use of copper and plastic lines, the recent announcement brings past construction and older infrastructure

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Students Learn About Careers in Water Operations and Management

On March 21, 2023   /   General Water Works News, Important Water Works Updates  
Osceola water works career day

Ever think what it’s like to work with one of your community’s most valuable resources? Students at Clarke Community High School spent the day with Osceola Water Works’ own Plant Foreman, Cory Gallup, discussing exactly that. As a part of the district’s career day, Cory spent the day with Clarke juniors and seniors discussing various aspects of a career in water operations. Students filed into Gallup’s presentation as part of a day-long tour that included local businesses, schools, and trade organizations to learn about various careers open to them after graduation. As an Osceola Water Works representative with more than

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Payment Convenience Fee to Take Effect December 27th

On December 18, 2019   /   General Water Works News, Important Water Works Updates  
osceola water works billing payment

In an effort to continue providing bill paying services through online card processing, as well as to offset service fees of over $7,500 annually to the utility customers, Osceola Water Works will be instating a convenience fee of 2.65% for each customer making their water utility payment with a debit or credit card. This fee will be applied to the billing program at the end of the day on December 27, 2019. Access to a new payment portal through the OsceolaWaterWorks.com web site will reflect the changes on the same date. Since its inception, fees for card processing were absorbed

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