Explaining Your Utility Bill

osceola utility bill

The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola

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REMINDER: UTILITY BILLS DUE ON THE 15TH

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REMINDER:  UTILITY BILLS ARE DUE ON THE 15TH   Osceola Water Works wants to remind you, your utility  bills are due on April 15th.  For your convenience, we wish to list the different payment options available to you. Online at OSCEOLAWATERWORKS.COM with NO fees (Please allow 2-3 days for processing) Automatic withdrawal on the 15th of the month Mail, drop box, or in person at 208 West Jefferson Street *Bills may be emailed upon written request   If questions regarding water, please call Osceola Water Works at 641-342-1435 If questions regarding sewer or garbage, please call City Hall at 641-342-2377   Thank

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NOTICE: WATER HYDRANT MAINTENANCE

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NOTICE:  WATER HYDRANT MAINTENANCE     On Thursday, April 14, 2016 your water will be out of service to install a new fire hydrant in your area.  Your water service will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by approximately 4:00 p.m. Those affected with this repair include the 300, 400, 500 and 600 block of West Clay and 302 North Temple. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at:

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NOTICE: FIRE HYDRANT REMOVAL

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NOTICE:  FIRE HYDRANT REMOVAL   On Tuesday, April 5, 2016 Osceola Water Works will be removing a fire hydrant in the area of West Clay & North Lincoln Streets.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 300, 400, & 500 block of West Clay Street and 302 North Temple Street. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free

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NOTICE: WATER LEAK REPAIR – COMPLETED

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NOTICE:  WATER LEAK REPAIR-COMPLETED   UPDATE:  Osceola Water Works has completed the leak repairs and all water should be turned back on.  If you should experience air in your lines, please run water to flush lines.  If you have any issues, please contact Osceola Water Works at:  641-342-1435   Osceola Water Works will be repairing an emergency water leak in the area of North Lincoln and West Clay Streets.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 300, 400, & 500 block of West Clay Street and may affect North Lincoln area also. We apologize

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REMINDER: March Water Shutoffs

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REMINDER: March Water Shutoffs   Water shutoffs due to non payment will be on Monday, March 28, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, March 25, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, March 26, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have

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NOTICE: WATER HYDRANT MAINTENANCE

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NOTICE:  WATER HYDRANT MAINTENANCE     On Monday, March 7, 2016 your water will be out of service to replace a fire hydrant and disconnect an old service line.  Your water service will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by approximately 4:00 p.m. Those affected with this repair include the 100 block of South Vale, 100 and 200 block of North Vale, portions of West Webster and West Washington. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system.

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REMINDER: February Water Shutoffs

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REMINDER:  February Water Shutoffs   Water shutoffs due to non payment will be on Monday, February 29, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, February 26, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, February 27, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you

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Osceola Water Works Board Welcomes Mark Binning

Osceola Water Works Board Member Mark Binning

The Osceola Water Works Board would like to announce and welcome the latest addition to the team, Mark Binning. Mark’s appointment started on the 1st of December and replaces the outgoing Dave Neas. Mark Binning’s Bio and Position Statement: Background: I was born and raised in rural Leon, IA and graduated from Central Decatur in May, 1972. In July of 1972, I started to work at Miller Products Company in Osceola in the shipping department.   In September 1973, I married my wife Vickie. We have one daughter, Christine who is married to Mark Baker. The Baker family lives in Ames

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Osceola Water Works Board Welcomes Larry K. Bishop

The Osceola Water Works Board would like to announce and welcome the latest addition to the team, Larry K. Bishop. Larry’s appointment starts on the 5th of November and replaces the outgoing Ryan Rychnovsky. Larry K. Bishop’s Bio and Position Statement: Background: I was born and raised in Norwalk, IA, graduated from Norwalk Community Schools in 1967 and then continued my education at United Electronics Institute located in West Des Moines, IA., graduating in 1969. During this time, I married my wife Ruth in the spring of 1968. After graduating, I went to work at Texas Instruments located in Houston,

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