Osceola Water Works Switching To New Billing Structure And Rates

osceola water works

(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few

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NOTICE: Watch for Water Works Annual Treatment Change

water treatment, fire hydrant

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts

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Familiar Drought Conditions Emphasize Need for New Reservoir

drought conditions in southern iowa

With a dry Spring and little to no measurable rain in June and July, Brandon Patterson, Osceola Water Works Superintendent is looking at West Lake water levels with an impatient eye. While recent rains have helped green up a few lawns, water main breaks from the dry, cracking ground continue, not to mention the damage already done to crops and grazing land around Osceola and Clarke County has made an impact. We’ve seen dry seasons like this in the past, and like in 2012, the last serious drought Clarke County had in recent years, this looks like the start of

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Paying Your Utility Bill

osceola utility bill, osceola water works

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them.   For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us.  You can always stop into

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Why and How to Build a Rain Garden

Turn on the Home and Garden channel or visit newer parks and botanical centers and you are bound to hear about a rain garden. Landscapers, homeowners and conservationists are all catching on to rain gardens and spreading the word about what they do and how to build one. While planning and creating your own rain garden may seem like a daunting task, we’re here to answer some questions! What is a rain garden and why is it important? A rain garden is a landscaped area planted with wild flowers and other native vegetation that soak up rain runoff from roofs, driveways or yards.

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Avoid Costly Utility Repairs With Iowa One Call

All winter long, homeowners dream about and plan all the great improvements they’re going to make to their property once the weather cooperates. Maybe it’s putting a fence around the backyard, or landscaping around the front of the house. Are you thinking of planting a shade tree or creating a garden? Don’t forget the most important step: Iowa One Call to save yourself expensive utility repairs and giant headaches! Under your yard lie all your utility access lines: water and sewer pipes, gas lines, electrical wiring, cable and phone lines. The last thing a homeowner wants is to accidentally break

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Washing Your Car Causes Dirty Water

washing your car

Washing your car in your driveway on a warm spring or summer day is a rite of passage and a task many drivers look forward to all year. But most people aren’t aware of the damage they’re doing by washing their vehicles in their own paved driveways. Did you know that washing the grime off your car can actually damage Iowa water quality and aquatic life? You’re not only cleaning off dirt, bugs and dust.  The water that runs down your driveway and into the storm drains also contains heavy metal from rust, brake linings, motor oil, gasoline, residue from

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Little Leaks Could Mean Big Problems

water leaks, leaking faucet, fixing water leaks

Have you seen a significant change in your water bill that you can’t explain? There may be a reasonable explanation that you’ve overlooked. Before you panic, look through this list of non-leak related causes of a higher water bill: Have you had visitors or overnight guests? Have you filled a swimming pool, garden tub or hot tub? Do you have an irrigation system on your residential water line? Have you increased the frequency or length of time you water your lawn? Is it on a timer that is running too long or too often? Have you power-washed your home or

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Osceola Water Works Addresses Customer Concerns Regarding Flint Michigan Lead Issues

osceola water works board members, osceola water works clean water taste and odor

Recent news stories about the dangerous water in Flint, Michigan may have raised some questions for customers of Osceola Water Works. How does lead get into drinking water? What are the health effects of lead in drinking water? How safe is MY drinking water? We would like to provide some answers and ease any concerns. What happened in Flint, Michigan? The city of Flint used to get its water from Detroit, which draws its water directly from the Great Lakes. In an effort to save money, Flint opted to draw their water from the Flint River. While lead isn’t necessarily

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How To Read Your Osceola Water Meter

osceola water meter; how to read your water meter

Each month, your water meter is read to determine your water consumption for billing purposes. Most water meters are located in the basement or crawl space of a single-family home. Other water meters may be located inside a plastic cylinder known as a meter pit (below ground). The meter pit can be found near the street by the sidewalk. All water meters in Osceola are conveniently read by remote equipment so you do not have to be available to let an Osceola Water Works Operator into your home. If your meter is located in your home and easily accessible, you may compare the readings located

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