Breaking Down Your Osceola Utility Bill

osceola iowa utility bill

After recent conversations with some of our customers, we realize there is still some confusion on the breakout of the utility bill administered by Osceola Water Works. While the bill customers receive includes fees for Water, Sewage, and Garbage, rates and management for the water portion is the sole responsibility of the Osceola Water Works. Any other utility rates and/or service management fees are controlled through the City of Osceola.

To help, we’ve provided a more detailed breakout with additional information on your Osceola utility bill. That can be found through the link below.

Again, if you have questions, we encourage you to reach out to the Osceola Water Works team through our Web site, or by calling 641-342-1435.

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Payment Convenience Fee to Take Effect December 27th

osceola water works billing payment

In an effort to continue providing bill paying services through online card processing, as well as to offset service fees of over $7,500 annually to the utility customers, Osceola Water Works will be instating a convenience fee of 2.65% for each customer making their water utility payment with a debit or credit card. This fee will be applied to the billing program at the end of the day on December 27, 2019. Access to a new payment portal through the web site will reflect the changes on the same date. Since its inception, fees for card processing were absorbed

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