REMINDER: May Water Shutoffs

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REMINDER: May Water Shutoffs   Water shutoffs due to non payment will be on Tuesday, May 31, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, May 27, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, May 28, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions

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NOTICE: WATER OUTAGE

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NOTICE:  WATER OUTAGE   Osceola Water Works is currently repairing a broken water valve in the area of North Vale Street.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 100, 200 & 300 block of North Vale Street. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free to contact us at the office by calling – 641-342-1435. You can send an message to us

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Washing Your Car Causes Dirty Water

washing your car

Washing your car in your driveway on a warm spring or summer day is a rite of passage and a task many drivers look forward to all year. But most people aren’t aware of the damage they’re doing by washing their vehicles in their own paved driveways. Did you know that washing the grime off your car can actually damage Iowa water quality and aquatic life? You’re not only cleaning off dirt, bugs and dust.  The water that runs down your driveway and into the storm drains also contains heavy metal from rust, brake linings, motor oil, gasoline, residue from

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Explaining Your Utility Bill

osceola utility bill

The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola

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REMINDER: UTILITY BILLS DUE ON THE 15TH

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REMINDER:  UTILITY BILLS ARE DUE ON THE 15TH   Osceola Water Works wants to remind you, your utility  bills are due on April 15th.  For your convenience, we wish to list the different payment options available to you. Online at OSCEOLAWATERWORKS.COM with NO fees (Please allow 2-3 days for processing) Automatic withdrawal on the 15th of the month Mail, drop box, or in person at 208 West Jefferson Street *Bills may be emailed upon written request   If questions regarding water, please call Osceola Water Works at 641-342-1435 If questions regarding sewer or garbage, please call City Hall at 641-342-2377   Thank

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NOTICE: WATER HYDRANT MAINTENANCE

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NOTICE:  WATER HYDRANT MAINTENANCE     On Thursday, April 14, 2016 your water will be out of service to install a new fire hydrant in your area.  Your water service will be disconnected at approximately 9:00 a.m.  Our goal is to have the repairs completed and have your water service reactivated by approximately 4:00 p.m. Those affected with this repair include the 300, 400, 500 and 600 block of West Clay and 302 North Temple. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at:

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How To Read Your Osceola Water Meter

osceola water meter; how to read your water meter

Each month, your water meter is read to determine your water consumption for billing purposes. Most water meters are located in the basement or crawl space of a single-family home. Other water meters may be located inside a plastic cylinder known as a meter pit (below ground). The meter pit can be found near the street by the sidewalk. All water meters in Osceola are conveniently read by remote equipment so you do not have to be available to let an Osceola Water Works Operator into your home. If your meter is located in your home and easily accessible, you may compare the readings located

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NOTICE: FIRE HYDRANT REMOVAL

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NOTICE:  FIRE HYDRANT REMOVAL   On Tuesday, April 5, 2016 Osceola Water Works will be removing a fire hydrant in the area of West Clay & North Lincoln Streets.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 300, 400, & 500 block of West Clay Street and 302 North Temple Street. We apologize for the inconvenience and appreciate your cooperation while we make upgrades to your water system. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have questions or comments, please feel free

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NOTICE: WATER LEAK REPAIR – COMPLETED

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NOTICE:  WATER LEAK REPAIR-COMPLETED   UPDATE:  Osceola Water Works has completed the leak repairs and all water should be turned back on.  If you should experience air in your lines, please run water to flush lines.  If you have any issues, please contact Osceola Water Works at:  641-342-1435   Osceola Water Works will be repairing an emergency water leak in the area of North Lincoln and West Clay Streets.  Your water service may be disconnected while these repairs are made.  Those affected with this repair include the 300, 400, & 500 block of West Clay Street and may affect North Lincoln area also. We apologize

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REMINDER: March Water Shutoffs

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REMINDER: March Water Shutoffs   Water shutoffs due to non payment will be on Monday, March 28, 2016 starting at 8:30 a.m. Please make your payment or arrangements by Friday, March 25, 2016 by 4:00 p.m.  Osceola Water Works has two drop boxes for your convenience in our parking area. If you are paying by the online payment system, please have your payment processed by 11:59 p.m. on Saturday, March 26, 2016 to ensure your payment is received. If you have questions, please contact the Osceola Water Works offices at: 641-342-1435 Thank you, Your Osceola Water Works Team If you have

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