Final Call: Submit Your Water Line Info Before It’s Too Late

On May 6, 2025   /   General Water Works News, Important Water Works Updates  

Osceola Water Works is issuing a final request to all customers: if you haven’t yet submitted information about your property’s water service lines, please do so before May 20, 2025.  The deadline to submit the EPA-mandated Lead Service Line Inventory is fast approaching, and once the report is finalized and submitted, no further properties can be added to the project list. Why This Matters to You The Environmental Protection Agency (EPA) has revised its Lead and Copper Rule, requiring all community water suppliers to complete a detailed inventory of lead service lines throughout their service area. This is a vital

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Revisiting West Lake Water Levels

On April 17, 2025   /   General Water Works News  

As Osceola Water Works closely monitors the water levels at West Lake – Osceola, Iowa’s only water source, it’s important to reflect on the past and to keep the future of Osceola’s water supply in focus. This week’s lake level measured 1070.37 feet above Mean Sea Level (MSL), which is five feet higher than it was at this time last year – but is still more than two feet below full pool level at 1072.7 feet above MSL. In April, 2024, West Lake Level was at 1065.00 and Osceola was in Section 3 – Water Emergency – Restrictions of the

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Osceola Water Works Launches Customer Survey to Log Lead Lines

On February 25, 2025   /   General Water Works News, Important Water Works Updates  

Osceola Water Works is required to complete an EPA-mandated water pipe inventory, and is asking for help from the community. The Environmental Protection Agency (EPA) Lead-Copper Rule Revision mandates all community water suppliers, including Osceola Water Works, to develop a comprehensive Lead Service Line Inventory. Over the past 12 to 18 months, the Water Works team has worked to gather information on the age and pipe materials within the community, and the data collection is nearly complete. One of the final steps is an occupant-owner survey to clarify and complete the data collected. Customers of Osceola Water Works will soon

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Prevent Frozen Pipe Damage by Winterizing Your Home

On January 21, 2025   /   General Water Works News  

Dangerously cold temperatures have settled across Iowa, bringing a host of other problems with them. One that we’re dealing with here in Osceola is frozen water pipes. When exposed to freezing temperatures for an extended period of time – anywhere from 1-3 days, depending on the temperature – any water or liquid trapped in pipes can freeze and expand. The ice then puts pressure on the walls of the pipe, causing it to rupture when the pressure gets to be too much. Pipes in exterior walls are usually the most affected, but with the current temperatures, any pipes are at

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Annual Hydrant Flushing Complete – Out With the Old in With the New

On November 26, 2024   /   General Water Works News  

Osceola Water Works staff has finalized this year’s fire hydrant flushing with minimal water waste thanks to a local business. Over the past few weeks, Water Department employees made their way around the city and opened fire hydrants for a short period of time, allowing them to flow freely. By doing this, staff were able to perform routine maintenance on the hydrants, making sure they were in good working condition in case of a fire. This process also cleans out sediment that has settled in the water mains and is just one of the ways Osceola Water Works makes sure

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NOTICE: Osceola Water Works Board Meeting Date Change

On November 7, 2024   /   General Water Works News, Important Water Works Updates  

The Osceola Water Works Board of Trustees meeting that is held the first Thursday of every month has been moved from November 7th to November 14th. The meeting will still begin at 5:30 pm. If you have questions or would like more information on the Osceola Water Works Board of Trustees, please contact Osceola Water Works, at 208 W Jefferson St, Osceola, IA 50213, phone: (641) 342-1435, email: osceolawater2@windstream.net.

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Recent Rainfall Welcomed at the City of Osceola’s, Clarke County Water Source West Lake

On November 5, 2024   /   General Water Works News, Important Water Works Updates  

After almost 4 years of drought across the state of Iowa, water levels in West Lake saw a reprieve in April and May with some welcomed rainfall. Osceola Water Works eased water restrictions on June 6, 2024.  But then in late July, water levels in West Lake began trending downward as the state of Iowa again started experiencing below average rainfall.  By September 13, 2024, much of the state was back in some form of drought. On August 14, 2024, Osceola Water Works partnered with Southern Iowa Rural Water Association (SIRWA) and completed some system improvements that allow SIRWA to

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NOTICE: Osceola Water Works Makes Switch from Chloramines to Free Chlorine

On October 7, 2024   /   General Water Works News, Important Water Works Updates  
annual change to free chlorine

Starting on Monday, October 7, 2024 and continuing thru November 7, 2024, Osceola Water Works will make a temporary change in the disinfectant used in water treatment. Osceola’s annual switch from chloramines to free chlorine is a common practice in water treatment and OWW goes through the process every fall. Free chlorine is a stronger disinfectant than chloramine, but it cannot be used year-round because it creates byproducts that are regulated by the Environmental Protection Agency. The use of ammonia with chlorine – chloramines – reduces or eliminates these byproducts and helps Osceola Water Works continue to provide clean and safe

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New Faces at Osceola Water Works

On October 1, 2024   /   General Water Works News, Newsletters  

The office staff at Osceola Water Works continues to grow and build on an already strong foundation of quality and customer service. Two new Utility Office Associates were added to the team earlier this year, bringing considerable knowledge and experience with them. In March of this year, OWW welcomed Ana Landeros Vasquez to their staff. Born in California, Ana moved with her family to Osceola nearly fifteen years ago and she and her husband still call the city home. After graduating from Clarke Schools, Ana continued her education at SWCC, earning her Business Administration and Associate of Arts degrees, as

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Water Works Team Addresses Water Quality at Lower Levels

On November 13, 2023   /   General Water Works News, Important Water Works Updates, Newsletters  

With the lower levels of water in West Lake, quality challenges have become more apparent and require a change in the disinfection process. To help mitigate bacteria and other issues at lower levels in West Lake, a free-chlorine disinfection process will begin.

Click through to learn what you can do about the changes in your water…

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