Spring has Sprung, but Water Works Warns of Usage Restrictions

west lake water supply for osceola iowa

We love to see the grass greener and the flowers blooming. The signs of Spring have definitely started, but even with the recent storms, the water levels in West Lake are still below levels to properly meet demand for the community. Brandon Patterson, Osceola Water Works Water Superintendent recently sent an update to Osceola’s City Administrator warning of the condition of water at West Lake. “We’re currently asking Osceola water users to operate under Water Conservation Plan: Section 2,” said Patterson. “Once we have confirmation updates to the intake can be made, or until we receive some substantial Spring rain,

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Students Learn About Careers in Water Operations and Management

Osceola water works career day

Ever think what it’s like to work with one of your community’s most valuable resources? Students at Clarke Community High School spent the day with Osceola Water Works’ own Plant Foreman, Cory Gallup, discussing exactly that. As a part of the district’s career day, Cory spent the day with Clarke juniors and seniors discussing various aspects of a career in water operations. Students filed into Gallup’s presentation as part of a day-long tour that included local businesses, schools, and trade organizations to learn about various careers open to them after graduation. As an Osceola Water Works representative with more than

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UPDATE: Understanding Your Osceola Utility Bill

osceola iowa utility bill sample

With the recent updates to the paper billing (sample shown to the right) and at the request of our customers, the team at Osceola Water Works wanted to further define and clarify the sections of the customers’ utility bill sent out each month. Osceola Water Works has an agreement with the City of Osceola to bill for city sewer (SW), the city sewer surcharge (SS) as well as city garbage services (GB) to conveniently keep all local utility services on one, convenient monthly statement.  With the new formatted billing, customers can easily see the itemization of each utility service on

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OWW Board Moves to Clarify Mission Statement and Customer Focus

In an effort to continue increasing the support and service the Osceola Water Works board provides to the community, a directive was made to clarify and define the organization’s service mission. While most businesses build mission statements as part of branding and marketing strategy initiatives, non-profits, like Osceola Water Works, often focus primarily on the benefits of their services over defining who and why they serve in the first place. “The board wanted to make sure we defined, in clear, precise language, our mission of service,” said Brandon Patterson, Water Works Superintendent. “This not only helps focus our own understanding

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Osceola Water Board Increases Conservation Plan to ‘Water Warning’ Level

osceola water works drought water warning level

For much of 2022, the State of Iowa has been at or hovering precariously close to severe drought levels. According to mid-October measurements, 57% of the state was experiencing moderate drought levels – an increase from 52% just weeks before. Moving into November, statewide averages improved, but with little increase in precipitation the Osceola Water Board moved to increase the city’s water conservation plan from Section 1: Water Watch to Section 2: Water Warning. According to Brandon Patterson, Osceola Water Superintendent, the Board decided to take this step based off of current water levels in West Lake and as a

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10/27/2022 Water Line Repair

10/27/2022 Water Service Line Repair We are reporting a Water Service Line Repair, the 100 & 200 block of E Webster and 100 bock of N Park will be without water. Estimated time of repair is unknown at this time. **Once water is turned back on let water run through lines for a couple minutes to make sure air is out of your lines** Thank you for you patience. Osceola Water Works Staff

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10/20/2022 Drought Conditions Worsening across Iowa

10/20/2022 Updated Drought Map. Osceola Water Works continues to ask our customers to follow the items in the first stage of our water conservation ordinance. Section 1: Water Watch – Voluntary Conservation Measures A. Reduced watering of lawns, shrubs, or gardens, including automatic sprinklers. B. Reduced outdoor watering of all types between the hours of 8:00 A.M. and 10:00 P.M. C. Reduced car washing. D. No water should be used to wash streets, parking lots, driveways, sidewalks or building exteriors. E. No water should be used for nonessential cleaning of commercial and industrial equipment, machinery, and interior spaces. F. Water

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10/13/2022 Drought Monitor Update

10/13/2022 Updated Drought Map. Osceola Water Works continues to ask our customers to follow the items in the first stage of our water conservation ordinance. Section 1: Water Watch – Voluntary Conservation Measures A. Reduced watering of lawns, shrubs, or gardens, including automatic sprinklers. B. Reduced outdoor watering of all types between the hours of 8:00 A.M. and 10:00 P.M. C. Reduced car washing. D. No water should be used to wash streets, parking lots, driveways, sidewalks or building exteriors. E. No water should be used for nonessential cleaning of commercial and industrial equipment, machinery, and interior spaces. F. Water

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