Osceola Water Works is committed to working with each utility customer to provide continuity of service through this period of dealing with COVID-19 virus. Any utility customer with questions or concerns regarding their utility account should contact Osceola Water Works directly at (641) 342-1435. Our office staff is available by telephone Monday through Friday from 8:00 a.m. to 4:00 p.m. to assist you with your questions. Osceola Water Works will continue to work diligently to make sure our utility customers are provided with safe quality drinking water during this outbreak.
It has been brought to our attention that the cell phones may have been updated and restricting payments being made to Osceola Water Works by the online payment site. For your protection, it has been recommended to use a computer for the payment.
If you continue to have issues, please contact Osceola Water Works at 641-342-1435 so that we can assist you with making the payment by telephone.
Osceola Water Works is a full service water utility located in the heart of south central Iowa.
We are committed to protecting the city of Osceola’s public health by providing our water customers with safe, clean, high-quality water at the lowest price possible.