Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. It is our goal to make timely bill payment as easy as possible, whether that means customers mail in the payment, slip it in one of the two drop boxes in our parking lot, or stop in the office between the hours of 8:00am and 4:00pm. As the Osceola community continues to grow, the option to pay bills online has become an increasingly popular choice. Since Osceola Water Works first started using this service in July of 2013, the cost of each
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in
More from My Water Works →The Osceola Water Works Board works hard to provide the community safe, good-tasting water at a reasonable price. Here is a quick snapshot of your five Osceola Water Works Board Members! My name is Laura Castro, my family and I have been part of the Osceola community since January 2001. During my free time I like to spend time with my family, work out and I watch comedy series on Netflix. Currently I work as an Administrative Assistant at Clarke County Public Health. My responsibilities range from overseeing our Vaccines For Children Immunization, our Care For Yourself Program that provides breast
More from My Water Works →Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them. For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us. You can always stop into
More from My Water Works →All winter long, homeowners dream about and plan all the great improvements they’re going to make to their property once the weather cooperates. Maybe it’s putting a fence around the backyard, or landscaping around the front of the house. Are you thinking of planting a shade tree or creating a garden? Don’t forget the most important step: Iowa One Call to save yourself expensive utility repairs and giant headaches! Under your yard lie all your utility access lines: water and sewer pipes, gas lines, electrical wiring, cable and phone lines. The last thing a homeowner wants is to accidentally break
More from My Water Works →The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola
More from My Water Works →Each month, your water meter is read to determine your water consumption for billing purposes. Most water meters are located in the basement or crawl space of a single-family home. Other water meters may be located inside a plastic cylinder known as a meter pit (below ground). The meter pit can be found near the street by the sidewalk. All water meters in Osceola are conveniently read by remote equipment so you do not have to be available to let an Osceola Water Works Operator into your home. If your meter is located in your home and easily accessible, you may compare the readings located
More from My Water Works →The Osceola Water Works Board works to provide the highest quality water and water services to all of our customers. In doing so, we produce quarterly update flyers that are sent out to the community as well as a more comprehensive overview of the annual activities from The Board and Water Works activities throughout the city. This Annual Newsletter is sent directly to our Water Works customers, but can also be seen and downloaded in digital format here. Please click on the link below to open and / or download a PDF of the Annual Newsletter. 2015 Annual Newsletter (English)
More from My Water Works →The Osceola Water Works Board works to provide the highest quality water and water services to all of our customers. In doing so, we produce quarterly update flyers that are sent out to the community as well as a more comprehensive overview of the annual activities from The Board and Water Works activities throughout the city. This Annual Newsletter is sent directly to our Water Works customers, but can also be seen and downloaded in digital format here. Please click on the link below to open and / or download a PDF of the Annual Newsletter. 2014 Annual Newsletter (Spanish)
More from My Water Works →The Osceola Water Works Board works to provide the highest quality water and water services to all of our customers. In doing so, we produce quarterly update flyers that are sent out to the community as well as a more comprehensive overview of the annual activities from The Board and Water Works activities throughout the city. This Annual Newsletter is sent directly to our Water Works customers, but can also be seen and downloaded in digital format here. Please click on the link below to open and / or download a PDF of the Annual Newsletter. 2014 Annual Newsletter (English)
More from My Water Works →