Osceola Water Works Switching To New Billing Structure And Rates

On May 28, 2021   /   General Water Works News, Important Water Works Updates  
osceola water works

(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few

More from My Water Works →
Back to Top

NOTICE: Watch for Water Works Annual Treatment Change

On October 6, 2017   /   General Water Works News, Important Water Works Updates  
water treatment, fire hydrant

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts

More from My Water Works →
Back to Top

Water Works Board to Discuss Online Transaction Fees

On January 20, 2017   /   General Water Works News  
transaction fees

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. It is our goal to make timely bill payment as easy as possible, whether that means customers mail in the payment, slip it in one of the two drop boxes in our parking lot, or stop in the office between the hours of 8:00am and 4:00pm. As the Osceola community continues to grow, the option to pay bills online has become an increasingly popular choice. Since Osceola Water Works first started using this service in July of 2013, the cost of each

More from My Water Works →
Back to Top

Late Algae Bloom Hits Osceola Water Works

On November 21, 2016   /   General Water Works News, Important Water Works Updates  
late algae bloom, algae bloom treatment, osceola water works

West Lake, which supplies water to the city of Osceola, is experiencing late season algae issues, requiring increased treatment and causing a change in the treatment needs of the city’s drinking water. Osceola Water Works crews detected a large algae bloom in West Lake on November 7, prompting a necessary late treatment of West Lake. An algae bloom of this size and scope is exceptionally unusual for this time of year, with mid-September being the standard last algae treatment needed. Some customers may have noticed a change in the taste of the water, but the Osceola Water Works department acted

More from My Water Works →
Back to Top

NOTICE: Water Works Annual Treatment Change

On September 21, 2016   /   General Water Works News, Important Water Works Updates  
fire hydrant maintenance, fire hydrant flushing

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in

More from My Water Works →
Back to Top

Meet Your Osceola Water Works Board!

On July 19, 2016   /   General Water Works News  
osceola water works board members, osceola water works clean water taste and odor

The Osceola Water Works Board works hard to provide the community safe, good-tasting water at a reasonable price. Here is a quick snapshot of your five Osceola Water Works Board Members!   My name is Laura Castro, my family and I have been part of the Osceola community since January 2001. During my free time I like to spend time with my family, work out and I watch comedy series on Netflix. Currently I work as an Administrative Assistant at Clarke County Public Health. My responsibilities range from overseeing our Vaccines For Children Immunization, our Care For Yourself Program that provides breast

More from My Water Works →
Back to Top

Paying Your Utility Bill

On June 29, 2016   /   General Water Works News  
osceola utility bill, osceola water works

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them.   For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us.  You can always stop into

More from My Water Works →
Back to Top

Explaining Your Utility Bill

On May 5, 2016   /   General Water Works News  
osceola utility bill

The Osceola Water Works Department frequently receives questions regarding the Osceola utility bill. For new customers, it can be confusing since it holds a lot of information, and others may have trouble understanding what all is included and who is responsible for the different charges included. We would like to take a moment to try to answer your questions and ease your concerns about your Osceola Utility Bill. Why is my bill so expensive? Your utility bill includes more than just your water usage fees. Osceola Water Works is in charge of only the water portion of your utility bill. Osceola

More from My Water Works →
Back to Top

Little Leaks Could Mean Big Problems

On April 26, 2016   /   General Water Works News  
water leaks, leaking faucet, fixing water leaks

Have you seen a significant change in your water bill that you can’t explain? There may be a reasonable explanation that you’ve overlooked. Before you panic, look through this list of non-leak related causes of a higher water bill: Have you had visitors or overnight guests? Have you filled a swimming pool, garden tub or hot tub? Do you have an irrigation system on your residential water line? Have you increased the frequency or length of time you water your lawn? Is it on a timer that is running too long or too often? Have you power-washed your home or

More from My Water Works →
Back to Top

How To Read Your Osceola Water Meter

On April 5, 2016   /   General Water Works News  
osceola water meter; how to read your water meter

Each month, your water meter is read to determine your water consumption for billing purposes. Most water meters are located in the basement or crawl space of a single-family home. Other water meters may be located inside a plastic cylinder known as a meter pit (below ground). The meter pit can be found near the street by the sidewalk. All water meters in Osceola are conveniently read by remote equipment so you do not have to be available to let an Osceola Water Works Operator into your home. If your meter is located in your home and easily accessible, you may compare the readings located

More from My Water Works →
Back to Top