Revisiting West Lake Water Levels

On April 17, 2025   /   General Water Works News  

As Osceola Water Works closely monitors the water levels at West Lake – Osceola, Iowa’s only water source, it’s important to reflect on the past and to keep the future of Osceola’s water supply in focus. This week’s lake level measured 1070.37 feet above Mean Sea Level (MSL), which is five feet higher than it was at this time last year – but is still more than two feet below full pool level at 1072.7 feet above MSL. In April, 2024, West Lake Level was at 1065.00 and Osceola was in Section 3 – Water Emergency – Restrictions of the

More from My Water Works →
Back to Top

Osceola Water Works Launches Customer Survey to Log Lead Lines

On February 25, 2025   /   General Water Works News, Important Water Works Updates  

Osceola Water Works is required to complete an EPA-mandated water pipe inventory, and is asking for help from the community. The Environmental Protection Agency (EPA) Lead-Copper Rule Revision mandates all community water suppliers, including Osceola Water Works, to develop a comprehensive Lead Service Line Inventory. Over the past 12 to 18 months, the Water Works team has worked to gather information on the age and pipe materials within the community, and the data collection is nearly complete. One of the final steps is an occupant-owner survey to clarify and complete the data collected. Customers of Osceola Water Works will soon

More from My Water Works →
Back to Top

Annual Hydrant Flushing Complete – Out With the Old in With the New

On November 26, 2024   /   General Water Works News  

Osceola Water Works staff has finalized this year’s fire hydrant flushing with minimal water waste thanks to a local business. Over the past few weeks, Water Department employees made their way around the city and opened fire hydrants for a short period of time, allowing them to flow freely. By doing this, staff were able to perform routine maintenance on the hydrants, making sure they were in good working condition in case of a fire. This process also cleans out sediment that has settled in the water mains and is just one of the ways Osceola Water Works makes sure

More from My Water Works →
Back to Top

NOTICE: Osceola Water Works Board Meeting Date Change

On November 7, 2024   /   General Water Works News, Important Water Works Updates  

The Osceola Water Works Board of Trustees meeting that is held the first Thursday of every month has been moved from November 7th to November 14th. The meeting will still begin at 5:30 pm. If you have questions or would like more information on the Osceola Water Works Board of Trustees, please contact Osceola Water Works, at 208 W Jefferson St, Osceola, IA 50213, phone: (641) 342-1435, email: osceolawater2@windstream.net.

More from My Water Works →
Back to Top

NOTICE: Osceola Water Works Makes Switch from Chloramines to Free Chlorine

On October 7, 2024   /   General Water Works News, Important Water Works Updates  
annual change to free chlorine

Starting on Monday, October 7, 2024 and continuing thru November 7, 2024, Osceola Water Works will make a temporary change in the disinfectant used in water treatment. Osceola’s annual switch from chloramines to free chlorine is a common practice in water treatment and OWW goes through the process every fall. Free chlorine is a stronger disinfectant than chloramine, but it cannot be used year-round because it creates byproducts that are regulated by the Environmental Protection Agency. The use of ammonia with chlorine – chloramines – reduces or eliminates these byproducts and helps Osceola Water Works continue to provide clean and safe

More from My Water Works →
Back to Top

New Faces at Osceola Water Works

On October 1, 2024   /   General Water Works News, Newsletters  

The office staff at Osceola Water Works continues to grow and build on an already strong foundation of quality and customer service. Two new Utility Office Associates were added to the team earlier this year, bringing considerable knowledge and experience with them. In March of this year, OWW welcomed Ana Landeros Vasquez to their staff. Born in California, Ana moved with her family to Osceola nearly fifteen years ago and she and her husband still call the city home. After graduating from Clarke Schools, Ana continued her education at SWCC, earning her Business Administration and Associate of Arts degrees, as

More from My Water Works →
Back to Top

Osceola Water Works Switching To New Billing Structure And Rates

On May 28, 2021   /   General Water Works News, Important Water Works Updates  
osceola water works

(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few

More from My Water Works →
Back to Top

NOTICE: Watch for Water Works Annual Treatment Change

On October 6, 2017   /   General Water Works News, Important Water Works Updates  
water treatment, fire hydrant

Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts

More from My Water Works →
Back to Top

Water Works Board to Discuss Online Transaction Fees

On January 20, 2017   /   General Water Works News  
transaction fees

Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. It is our goal to make timely bill payment as easy as possible, whether that means customers mail in the payment, slip it in one of the two drop boxes in our parking lot, or stop in the office between the hours of 8:00am and 4:00pm. As the Osceola community continues to grow, the option to pay bills online has become an increasingly popular choice. Since Osceola Water Works first started using this service in July of 2013, the cost of each

More from My Water Works →
Back to Top

Late Algae Bloom Hits Osceola Water Works

On November 21, 2016   /   General Water Works News, Important Water Works Updates  
late algae bloom, algae bloom treatment, osceola water works

West Lake, which supplies water to the city of Osceola, is experiencing late season algae issues, requiring increased treatment and causing a change in the treatment needs of the city’s drinking water. Osceola Water Works crews detected a large algae bloom in West Lake on November 7, prompting a necessary late treatment of West Lake. An algae bloom of this size and scope is exceptionally unusual for this time of year, with mid-September being the standard last algae treatment needed. Some customers may have noticed a change in the taste of the water, but the Osceola Water Works department acted

More from My Water Works →
Back to Top