The Osceola Water Works Board of Trustees meeting that is held the first Thursday of every month has been moved from November 7th to November 14th. The meeting will still begin at 5:30 pm. If you have questions or would like more information on the Osceola Water Works Board of Trustees, please contact Osceola Water Works, at 208 W Jefferson St, Osceola, IA 50213, phone: (641) 342-1435, email: osceolawater2@windstream.net.
More from My Water Works →Starting on Monday, October 7, 2024 and continuing thru November 7, 2024, Osceola Water Works will make a temporary change in the disinfectant used in water treatment. Osceola’s annual switch from chloramines to free chlorine is a common practice in water treatment and OWW goes through the process every fall. Free chlorine is a stronger disinfectant than chloramine, but it cannot be used year-round because it creates byproducts that are regulated by the Environmental Protection Agency. The use of ammonia with chlorine – chloramines – reduces or eliminates these byproducts and helps Osceola Water Works continue to provide clean and safe
More from My Water Works →The office staff at Osceola Water Works continues to grow and build on an already strong foundation of quality and customer service. Two new Utility Office Associates were added to the team earlier this year, bringing considerable knowledge and experience with them. In March of this year, OWW welcomed Ana Landeros Vasquez to their staff. Born in California, Ana moved with her family to Osceola nearly fifteen years ago and she and her husband still call the city home. After graduating from Clarke Schools, Ana continued her education at SWCC, earning her Business Administration and Associate of Arts degrees, as
More from My Water Works →(OSCEOLA, IA – MAY 26, 2021) Osceola Water Works continually strives to provide safe, quality water to the customers they serve. In an effort to continue effectively and safely serving their customers, OWW will be transitioning to a new billing structure that will include a rate increase to not only allow the department to budget for necessary upkeep, repairs and improvements, but also make calculation and payment of future bills easier. Starting July 1, 2021, OWW customers will see the new billing structure. With the new flat-rate structure, the average residential customer will only see an increase of a few
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the water treatment process. While residents may notice a difference, there will be no cause for alarm. In early October, the water works department will begin their annual fire hydrant flushing program. This process allows OWW to perform routine maintenance on the hydrants and to clean out sediment that has settled in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice a slight discoloration or trace amounts
More from My Water Works →Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. It is our goal to make timely bill payment as easy as possible, whether that means customers mail in the payment, slip it in one of the two drop boxes in our parking lot, or stop in the office between the hours of 8:00am and 4:00pm. As the Osceola community continues to grow, the option to pay bills online has become an increasingly popular choice. Since Osceola Water Works first started using this service in July of 2013, the cost of each
More from My Water Works →West Lake, which supplies water to the city of Osceola, is experiencing late season algae issues, requiring increased treatment and causing a change in the treatment needs of the city’s drinking water. Osceola Water Works crews detected a large algae bloom in West Lake on November 7, prompting a necessary late treatment of West Lake. An algae bloom of this size and scope is exceptionally unusual for this time of year, with mid-September being the standard last algae treatment needed. Some customers may have noticed a change in the taste of the water, but the Osceola Water Works department acted
More from My Water Works →Starting in October, Osceola Water Works will begin transitioning to winter maintenance and will be making a change in the treatment process. Residents may notice a difference, but will have no cause for concern. In early October, the water works department will begin the annual fire hydrant flushing program. This process is a way to perform routine maintenance on the hydrants and to clean out sediment in the water mains. Department employees will open the fire hydrants and allow them to flow freely for a short period of time. Residents may notice slight discoloration or trace amounts of sediment in
More from My Water Works →The Osceola Water Works Board works hard to provide the community safe, good-tasting water at a reasonable price. Here is a quick snapshot of your five Osceola Water Works Board Members! My name is Laura Castro, my family and I have been part of the Osceola community since January 2001. During my free time I like to spend time with my family, work out and I watch comedy series on Netflix. Currently I work as an Administrative Assistant at Clarke County Public Health. My responsibilities range from overseeing our Vaccines For Children Immunization, our Care For Yourself Program that provides breast
More from My Water Works →Osceola Water Works is proud to be able to offer customers many convenient options for paying utility bills. With the community growing and new families and individuals taking up residence, the water works department felt it would be beneficial to run through the billing and penalty regulations and ensure all customers are aware of the options available to them. For the convenience of all of our customers, let us outline the utility bill payment process and all the payment options and regulations. Osceola Water Works offers different options for you to make your payment to us. You can always stop into
More from My Water Works →